Before you begin:

• Know your device passcode. 
• Know your Apple ID and password.
• Access the email from MaaS360.

Step 1: Access MDM Portal

• If the MaaS360 email contained a link to your company portal, click on it on the device that you wish to install MDM. It will look like this: https://m.dm/#######.
• If you don't have the URL for the MDM portal, contact support@ostra.net to obtain it. Open the link in your Safari browser.

Step 2: Authenticate

• At the prompt to Authenticate, enter the username, domain, and password provided in the MaaS360 email.
• Click Continue.

Step 3: Steps

• Click Continue.

Step 4: Accept Terms

• Check the box to acknowledge and accept the terms.
• Click Continue.

Step 5: Download Profile

• Click Install.

• If prompted, click Allow to download the configuration profile, then Close.

Step 6: Access Profile

• Go to your device Settings > General > VPN & Device Management.

• Click on MaaS360 MDM Enrollment.

Step 7: Install Profile

• Click on Install through the following prompts.

• Click on Trust at the Remote Management prompt.

• Click Done.

Step 8: Complete Profile Install

• Return to the Safari browser tab and click Continue through the next two prompts.

Step 9: Install Apps

• Click on Install or Manage in the pop-up for each application.

Step 10: Verify Icons

• The MaaS360 and App Catalog icons should be present in your home screen.

Step 11: Accept Terms

• Open the MaaS360 app and click Agree and Continue.

Step 12: Verify Apps in MDM

• Open the App Catalog and check that all of your work apps are listed. It may take several minutes for the status to show as Installed.

Please contact onboarding@ostra.net if this guide needs to be updated.