MDM Self-Enrollment - Android
Before you begin:
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Know your device passcode.
- Access the email from MaaS360.
Step 1: Access MDM Portal
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If the MaaS360 email contained a link to your company portal, click on it on the device that you wish to install MDM. It will look like this: https://m.dm/#######.
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If you don't have the URL for the MDM portal, contact support@ostra.net to obtain it. Open the link from the browser on your cell phone.
Step 2: Install IBM MaaS360 App
- Click Install under Instructions > Install MaaS360 app from Google Play Store.
- Click Install again to download the app to your phone.
- Click Open to go to the app.
Step 3: Download Profile
- The Email Address and Corporate ID will be auto filled. If not, use information sent in the MaaS360 email. Click Continue.
- Click Accept & Continue to set up your work profile.
- Wait while the profile is installed.
Step 4: Access Profile
- Username and Domain should be auto filled. If not, use information sent in MaaS360 email. Click Continue.
- Enter the password sent in the MaaS360 email.
- Check the box to accept terms and click Continue.
Step 5: Validate Setup
- Click Continue to finish profile setup.
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Verify that the icon below shows up on your home screen or list of installed apps.
Step 6: Review apps
- Click on App Catalog to view apps managed through MDM.
- Contact support@ostra.net if any work apps are missing from the portal. (Your list of apps may be different form the example provided.)
Step 7: Install Apps
- Click on each app you need from your app catalog.
- Click on Install to download the app.
- Click Continue to be redirected to the Google Play Store.
- Log into the app as normal.
- Repeat for each app you need from your app catalog.
Step 8: Review apps in work profile
- You will see the tabs Personal and Work on your app screen.
- Click on the Work tab to view the list of apps now managed through MDM.
Step 9: Delete work apps from Personal profile
- If you have apps that are under both Personal and Work tabs, uninstall them from the Personal profile. All done!
Please contact onboarding@ostra.net if this guide needs to be updated.