Before you begin:

• Know your device passcode. 
• Access the email from MaaS360.

Step 1: Access MDM Portal

• If the MaaS360 email contained a link to your company portal, click on it on the device that you wish to install MDM. It will look like this: https://m.dm/#######.
• If you don't have the URL for the MDM portal, contact support@ostra.net to obtain it. Open the link from the browser on your cell phone.

Step 2: Install IBM MaaS360 App

• Click Install under Instructions > Install MaaS360 app from Google Play Store.

• Click Install again to download the app to your phone.

• Click Open to go to the app.

Step 3: Download Profile

• The Email Address and Corporate ID will be auto filled. If not, use information sent in the MaaS360 email. Click Continue.

• Click Accept & Continue to set up your work profile.

• Wait while the profile is installed.

• Click Next.

Step 4: Access Profile

• Username and Domain should be auto filled. If not, use information sent in MaaS360 email. Click Continue.

• Enter the password sent in the MaaS360 email.

• Click Continue.

• Check the box to accept terms and click Continue.

Step 5: Validate Setup

• Click Continue to finish profile setup. 

• Verify that the icon below shows up on your home screen or list of installed apps.

Step 6: Review apps

• Click on App Catalog to view apps managed through MDM.

• Contact support@ostra.net if any work apps are missing from the portal. (Your list of apps may be different form the example provided.) 

Step 7: Install Apps

• Click on each app you need from your app catalog. 

• Click on Install to download the app.

• Click Continue to be redirected to the Google Play Store.

• Click Install.

• Click Open.

• Log into the app as normal.

• Repeat for each app you need from your app catalog.

Step 8: Review apps in work profile

• You will see the tabs Personal and Work on your app screen.

• Click on the Work tab to view the list of apps now managed through MDM.

Step 9: Delete work apps from Personal profile

• If you have apps that are under both Personal and Work tabs, uninstall them from the Personal profile. All done!

Please contact onboarding@ostra.net if this guide needs to be updated.